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FREE Delivery within the UK.
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The Natural Rug Store will feature at the UK's biggest green lifestyle event at The Barbican this weekend.. more
Featured on-line and in the Saturday edition.
Featured on-line and the Saturday Telegraph.
Press Area
Journalists & Editors - Learn more about The Natural Rug Store by visiting our press area
Customer Service
- Manufacture & Delivery Information
- Ordering Samples
- Contact Us
- Frequently Asked Questions
- Resellers Program
-
Manufacture & Delivery Information -
Each bespoke rug is custom made to the highest standard. The manufacture and delivery of your rug will take approximately 10-14 days from receipt of your order. International deliveries take approximately 14-21 days.
- Delivery anywhere on the UK mainland is Free. For all other islands / countries the delivery cost is calculated at the checkout.
- As soon as your rug is ready to be dispatched we will contact you to arrange a preferred delivery date. You can tell us your preferred method of contact at the checkout.
- Deliveries take place Monday to Friday 9am-3pm. We use TNT for all UK deliveries. We can also arrange delivery on a Saturday for an additional cost. This option can be selected at the checkout.
Ordering Samples
The Natural Rug Store provides complementary material swatches for up to 4 rugs.
Ordering samples is easy, find a rug you like from one of our collections or create your own using the Rug Builder, then click 'order sample' directly below the rug to request your samples.
*Note: While our 8cm² swatches are only some of the raw materials we use to make your rug and do not represent the high quality finished product, they will help you select the right colours and styling.
We aim to get your complementary samples to you within 2-3 working days.
Contact Us
The Natural Rug Store
Unit 1
Gregston Estate
Birmingham Road
Oldbury
West Midlands
B69 4EX
tel: [+44] 0845 076 0086
web: www.naturalrugstore.co.uk
email: info@naturalrugstore.co.uk
General Enquiry Form
Frequently Asked Questions
View frequently asked questions
Resellers Program
The Natural Rug Store offers a unique opportunity for resellers and provides a range of benefits. To learn more about our resellers program please contact us.
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